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Requesting access is the first step toward an engagement. The intake takes about ten minutes. We respond within hours for active situations and same day for new inquiries.

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Before you reach out

You do not need a polished brief. You need the facts: what is happening, what outcome you need, and any hard constraints on timeline or confidentiality.
Founders, studios, funds, family offices, and executive teams that need a result — not a conversation. If the situation is sensitive, urgent, or stuck, it belongs here.
We pass on engagements where the client wants publicity, where the ask is illegal, or where we cannot deliver a real outcome. See Trust & safety for the full list.
Enterprise clients get priority intake, standing agreements, and a dedicated account lead. Per-incident clients are verified at intake and matched to the right operator for the job.

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Request access

1

Submit an inquiry

Use the enterprise contact form on solved.gg/enterprise or email access@solved.gg.Include:
  • Your name and organization
  • A brief on what is happening
  • The outcome you need and any deadline
2

Initial response

We respond within 4 hours for active engagements and same day for new inquiries. We ask only what we need to move — context, constraints, and timeline.
3

Assessment

We determine scope, risk, and the right operator. If we cannot help, we say so immediately. If we can, you get a named lead, a timeline, and a fee structure with no hidden layers.
4

Engagement begins

Once terms are agreed, the assigned team goes to work. You have a single point of contact for the duration of the engagement.

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After you are onboarded

Enterprise clients receive credentials for the account dashboard to manage billing and service access. Sign in with a passkey — no passwords stored on our side.

Account dashboard

Manage billing, subscriptions, and account access in one place.

Enterprise program

Priority intake, standing agreements, and bench access for recurring clients.
Need help before submitting? Email access@solved.gg. For trust and safety concerns, contact trust@solved.gg.